Lots to see, hear, learn and enjoy this year!
A downloadable PDF of the full program will be available here in the week prior to the event. The program is print-friendly if you prefer paper (we don't)
The CampusLink 2020 app will be available on Guidebook directly before the event.
Download the Guidebook app from the App Store (iOS) or Google Play Store (Android), and then search for the "CampusLink 2020" program. Alternatively, it will also be available via the Guidebook web app. Easy to use and very interactive, this app will become your personal guide for the duration of the conference.
Each session has been chosen to provide delegates with outcomes across a number of different areas; Innovation, Engagement, Leadership, Commercial, Management.
Each session is marked to give you some guidance as to what to expect, with the following codes:
I = innovation, E = engagement, L = leadership, C = commercial, M = management
Monday 6th April 2020 - Griffith University Gold Coast |
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08.30 -09.30 |
Registrations Building G40, Level 1 |
08.30 - 09.30 | ||||||||||||
| 09.30 -09.45 |
Welcome to CountryGumurii Elder - Uncle John Graham Building G40 Lecture Theatre 1 |
09.30 -09.45 | ||||||||||||
| 09.45 -10.00 |
Opening AddressProfessor Carolyn Evans, Vice-Chancellor, Griffith University Building G40 Lecture Theatre 1 |
09.45 -10.00 | ||||||||||||
| 10.00 -10.15 |
Conference WelcomeLowan Sist Executive Officer, Monash Student Association, and the TAG Chair Building G40 Lecture Theatre 1 |
10.00 -10.15 | ||||||||||||
| 10.15 -11.00 |
Opening KeynoteCalm Amongst the ChaosAnxiety is fast becoming an epidemic and this is showing up as a lack of consistency in what we pursue in life, and a struggle to develop the traits of self-trust & self-belief. Leaders need to pave the way by consistently having a calmer presence amongst the chaos, practicing high-quality personal practices and behaviours that will serve them always, regardless of strategy, challenge or change, helping to level out anxious tendencies & create long-standing teams. How do you show up in your role? Do you have personal practices in place that allows you to be a great leader? Nam Baldwin is a specialist in emotional and physiological intelligence, and the achievement of success in high-pressure situations, who will give you the key to that calm in his dynamic opening keynote. Nam Baldwin, Elite Performance Coach Building G40 Lecture Theatre 1 I, E. L, C, M |
10.15 -11.00 | ||||||||||||
| 11.00 -11.45 |
Helping Create a Future-Ready WorkforceHow can we make the future of work real? How we can take a more strategic and longer-term view of workforce requirements? Dr. Ben Hamer, Director - Future of Work Building G40 Lecture Theatre 1 I, E. L, C, M |
11.00 -11.45 | ||||||||||||
| 11.45 - 12.00 |
Delegates move to the Deck, Building 07 |
11.45 - 12.00 | ||||||||||||
| 12.00 - 13.00 |
Community LunchKick off CampusLink on the right foot! Our community lunches are an opportunity to get to know other delegates that share common roles and focus as you in their respective organisations. Management Commercial Services Activities & Sports Clubs & Societies The Deck, Building 07 |
12.00 - 13.00 | ||||||||||||
| 13.00 -17.00 |
TAG Trade FairDozens of stalls featuring products and services focused on the needs of the student services market. Griffith University Unibar & Function Centre I, E, L, C, M |
13.00 -17.00 | ||||||||||||
| 17.00 -19.00 |
The Sundowner!A relaxed environment with drinks and nibbles perfect to connect not only with your peers, but also product and service providers Griffith University Unibar & Function Centre |
17.00 -19.00 | ||||||||||||
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Evening free to head out on the town with your team, or new friends
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Tuesday 7th April 2020 - Griffith University Gold Coast |
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| 09.00 -09.30 |
Red Bull Power-up with Rhiannan IfflandAustralian cliff-diving sensation. Not only is Rhiannan the youngest female diver ever to win an event, but she is also the competition's first diver to win all seven events in a season. Her record four consecutive world championships are the fruits of the hard work of an athlete who's been practising their sport from early childhood – Rhiannan began diving at the age of nine. This morning session will be the perfect dive into a big day of conference sessions.
G11 Level 3 |
09.00 - 09.30 | ||||||||||||
| 09.30 -10.15 |
The Millenial MindsetWe hear a lot about the Millennial mindset, but do middle-aged researchers really understand. Marvin Glass, University of Wollongong alumni, ex-Red Bull ambassador, filmmaker, and life coach, is, lives and works with Millennials, and is well-positioned to shed some light on this much-maligned generation. Marvin Glass, Life Coach G11 Level 3 I, E. L, C, M |
09.30 -10.15 | ||||||||||||
| 10.15 - 10.45 |
Morning Tea in the Sky Lounge (Level 4) including heats of the national final of the TAG Campus Barista of Year |
10.15 - 10.45 | ||||||||||||
| 10.45 - 11.30 |
Bookshop RebootUniversity bookshops have been in a long and painful decline, culminating recently with The Co-op Bookshop entering administration. The University of Wollongong Unishop has managed to buck the trend through partnerships and diversification. Jo Fisher, Unishop Manager, UOW Pulse G11 Level 3 I, C, M |
Is It, or Is It Not, Sport?Regardless of where you sit on this contentious issue, there is no doubt that esports is quickly becoming the next major spectator sport, through streamed competitions with organised leagues, professional players that can be viewed anywhere, and live events in major offline sports venues. How might that look as a national campus league? TBA, Dell/Alienware G11 Level 3 I, E, C, L |
Effective Student ElectionsThe majority of TAG members still hold physical elections, but our data shows that online elections consistently attract twice as many voters. Learn why. Katherine Langford, Big Pulse G11 Level 3 I, E, L, M |
Killer Content: Social Media MasterclassEveryone can be a content creator! Learn how to smash social media, clarify your message and engage students with these simple content creation tips Mitch McBurnie, Marketing Manager, Arc @ UNSW G11 Level 3 I, E, C |
10.45 - 11.30 | |||||||||
| 11.30 - 12.15 |
Life After BeerMany activities on campuses in the past revolved around beer and drinking. But in a changing environment, driven by cultural and lifestyle shifts, how can we engage our students in a variety of different ways that don't revolve around alcohol? Forum, facilitated by Mitchell McBurnie, Marketing Manager, Arc @ UNSW G11 Level 3 I, E, C, M |
Clubs Resource Library UpdateFollowing on from the success of our Online Director Training Modules, TAG has been busy developing, with the input of members and the expertise of the CPR Group, resources for the officers of the thousands of clubs and societies that exist on campuses across Australia. Michael Connelly, CPR Group G11 Level 3 I, E, L, M |
The Future of Student Union GovernanceStudent boards can be a blessing or a blight, positively representing your organisation on campus, or adversely politicising your organisational agenda. This session will look at the possible future of student union governance in Australia, including the current UK model. Paul Clayton, General Manager, QUT Guild G11 Level 3 L, M |
Engaging Campus CommunitiesDoing digital? As students expect to access your support and engage with your services whenever and however they wish, can a digital approach really transform your offer, help you better meet students' needs and give you data to understand what student engagement looks like? Gary Bryant, Chief Executive - MSL G11 Level 3 I, E, L, M |
11.30 - 12.15 | |||||||||
| 12.15 -13.00 |
Lunch in the Sky Lounge (Level 4) including heats of the national final of the TAG Campus Barista of Year |
12.15 -13.00 | ||||||||||||
| 13.00 -13.45 |
Sustainability in Action: Delivering Easy Solutions and Creating Global CitizensBeing responsive to the needs and demands of your students, the community and the planet need not be difficult. The University of Sydney's successful sustainability and social responsibility initiatives are great examples of relevant and effective programs that engage proactively. Ben Pinney, Operations Manager, The University of Sydney Union G11 Level 3 I, E, L, C |
Multi-faceted Benefits of Sporting Events - Griffith Sport Toohey Trail Run: A Case StudyLooking at the multi-faceted benefits of sporting events in a University environment, and how you can achieve all the below with one event; Holly Ruhle, Event Manager, Griffith University Campus Life G11 Level 3 I, E, M |
Active bystander initiatives and the role we all have in preventing violence against womenAll violence is wrong regardless of the gender of the victim or the perpetrator. This session discusses our universal role in a solution. Where do student organisations fit in Primary Prevention: Preventing violence before it occurs through gender equity training, and programs that promote equal and respectful relationships? Lowan Sist, Executive Officer, Stefanie Maccar, Volunteer Coordinator, Monash Student Association G11 Level 3 L, M |
TAG National Student CompetitionsIn this 30th anniversary year of our National Campus Band Competition, we are returning to our roots and bringing focus and support back to our campus roots, with changes to our program sure to excite members and punters alike. April will bring you up to speed on all of our national student competitions. April Alexander, Communications and Engagement Manager, TAG G11 Level 3 I, E, |
13.00 -13.45 | |||||||||
| 13.45 -14.30 |
UQ Sustainability InitiativesA look at the challenges faced in the introduction of sustainability programs at the University of Queensland, including Unwrapped and Green Caffeen Clint Wooler, Operations Director, UQ Union, Christine McCallum, Environment and Sustainability Officer, University of Queensland G11 Level 3 I, E, L, C |
The New DemocracyThe new frontier of digital democracy: Breaking down the barriers that impede your students from shaping the future of their campus communities. Through the launch of a a secure voting app, NewVote allows your students to participate in the debate on important issues vote on the solutions. Dion McCurdy, Co-Founder and Managing Director, NewVote G11 Level 3 I, E, L |
Planning and Management of Student-Run Overnight EventsUsing MSA’s Host Scheme program (est 1974) as a stepping stone, this session will discuss best practice for planning and management for student-run camps, and how to reduce risk. Stefanie Maccar, Volunteer Coordinator, Monash Student Association G11 Level 3 I, L, M |
Fostering Student Musicians on CampusThe University of Newcastle has long been a powerhouse when it comes to representation in our national student competitions, particularly our music comp which they won in 2017 and 2018. Hugh will present strategies that have proved very successful in supporting and fostering student musicians. Hugh Gordon, Events & Activities Coordinator, University of Newcastle G11 Level 3 I, E, C |
13.45 -14.30 | |||||||||
| 14.30 -15.00 |
Afternoon Tea in the Sky Lounge (Level 4) including the announcement of the TAG Campus Barista of Year |
14.30 -15.00 | ||||||||||||
| 15.00 -16.30 |
The Ideas Exchange -Commercial ServicesAn open forum in which Marketing and Communications delegates share their good, their bad and their quirky campaigns! What has or hasn't worked for you? G11 Level 3 I, E, C, L, M |
The Ideas Exchange - Clubs & SocietiesAn open forum in which Marketing and Communications delegates share their good, their bad and their quirky campaigns! What has or hasn't worked for you? G11 Level 3 I, E, C, L, M |
The Ideas Exchange -Senior ManagementAn open forum in which Senior Management delegates share their good, their bad and their quirky management experiences! What has or hasn't worked for you? G11 Level 3 I, E, C, L, M |
The Ideas Exchange -Events, Activities & SportsAn open forum in which Events, Activities, Sports and Clubs delegates share their good, their bad and their quirky ideas! What has or hasn't worked for you? G11 Level 3 I, E, C, L, M |
15.00 -16.30 | |||||||||
| 19.00 - 23.00 |
CampusLink 2020 Gala Awards DinnerMC TBA Sheraton Grand Mirage Resort Ballroom (limited tickets available) |
19.00 - 23.00 | ||||||||||||
Wednesday 8th April 2020 - Griffith University Gold Coast |
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| 09.00 - 09.45 |
Merchandise Design and TrendsIn an increasingly complex retail environment, what are the trends, tools and tricks to help remain competitive? Jess Reed, Director of Commercial Operations, The University of Sydney Union G11 Level 3 I, C, M |
Creating Engaging Video ContentInteractive Workshop Stories give meaning and are meant to be captured and shared. Learn the tricks in creating engaging video content to share your organisational story. Marvin Glass, Filmmaker G11 Level 3 I, E |
CampusLink Awards -How to Write a Stand-Out SubmissionOn the back of the fabulous Gala Awards Dinner, what does it take to have your organisation's name called out on the night and to win an award? How do judges rank and rate the entries? What are they looking for? What do they consistently point out as errors in submissions or gush over in others?! Learn all the tips to take your submissions to the next level. Shahrin Leontarou, CampusLink Awards Coordinator G11 Level 3 I, E, L, M |
09.00 - 09.45 | ||||||||||
| 09.45 - 10.30 |
Food Tech For GoodFood waste is a huge problem in the retail industry. The presentation will include Australia’s food waste problem, what Bring Me Home is and how it works, the benefits for food businesses, and case study of USU and Bring Me Home, an innovative solution that connects people to surplus food from retail food stores at a discount with the aim of reducing food waste. Jen Kiang, Head of Operations, Bring Me Home G11 Level 3 I, E, L, C |
How to Develop On-campus Volunteer ProgramsThrough stories of success and struggles, and through discussion, this session explores how a volunteer program goes from being a thought-bubble to a well-oiled student service or leadership program. Stefanie Maccar, Volunteer Coordinator, Monash Student Association G11 Level 3 I, E, L, M |
Substance Testing for Campus Events?Pill and substance testing for large events has become a political hot potato. We know that some students indulge, but what can we do, or are able to do, to mitigate the dangers? The University of Wollongong will present recently completed research into pill-testing, while The University of Otago Student Association, and UCX at the University of Canberra, have both provided pill testing at events, and will share the challenges faced in providing a safe party environment for students.Panel Discussion Debbie Downs, CEO, Otago University Student Association Sarah Jennett, Director, UCX G11 Level 3 I, L, M |
09.45 - 10.30 | ||||||||||
| 10.30 - 11.00 | Morning Tea in the Foyer | 10.30 - 11.00 | ||||||||||||
| 11.00 - 12.00 |
The Student PulseYour opportunity to ask real students what students really want Discussion Panel and Q & A Forum Student Representatives: TBC G11 Level 3 I, E, L, C, M |
11.00 - 12.00 | ||||||||||||
| 12.00 - 12.45 |
Closing KeynoteThe Next WaveThe Next Wave Ray Collins' awe-inspiring images have the power to bring the earth's primal force to a standstill. Heʼs a creative talent set to be the next big name in culture and the arts, and is a global advocate for the ocean. His story is quietly compelling but doesn't feature climbing mountains or overcoming life-threatening situations. Rather, it cleaves much closer to the often unspoken challenges that many people face on a daily basis. His story and his photos will end CampusLink on an empowering note. Ray Collins, Ocean Photographer G11 Level 3 I, E, L, M |
12.00 - 12.45 | ||||||||||||
| 12.45 - 13.00 |
Conference Close and FarewellG11 Level 3 |
12.45 - 13.00 | ||||||||||||
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Due to matters beyond our control, this program remains subject to change up to and including the date of the event

How to Develop On-campus Vounteer Programs
