Training Opportunities

Training Opportunities for Communications & Marketing

NSW

Managing the Story - Public Relations for Hospitality - 16 November 2015

Hospitality businesses need to consider how they are viewed by the public. There are a range of media outlets in which your business can be profiled, whether it be social media posts by guests, restaurant reviews in mainstream media, or general news when something inadvertent occurs. A customer may become ill, a business may close, or a staff member may be implicated in a negative news story. Any of these scenarios can bring a business under scrutiny. How do you manage the fallout? What would you do to minimise the damage to your brand? This informative and valuable session will answer some of these questions and provide food-for-thought for you as the business owner over a lunch.

Details & registration here.

VIC

Managing the Story - Public Relations for Hospitality - 10 November 2015

Hospitality businesses need to consider how they are viewed by the public. There are a range of media outlets in which your business can be profiled, whether it be social media posts by guests, restaurant reviews in mainstream media, or general news when something inadvertent occurs. A customer may become ill, a business may close, or a staff member may be implicated in a negative news story. Any of these scenarios can bring a business under scrutiny. How do you manage the fallout? What would you do to minimise the damage to your brand? This informative and valuable session will answer some of these questions and provide food-for-thought for you as the business owner over a lunch.

Details & registration here.

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